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Compounding evidence

Compounding evidence: management cites customer behavior, not just customer numbers, as proof the offering is winning

Calls Tested
470
Answered YES
84
Hit Rate
17.9%
rare by design

Leggett & Platt, Incorporated (LEG) — this company's answers

NO on the Q3 2021 call 2021-11-02 C
The model's full reasoning — Q3 2021 call → NO我们根据提供的财报电话会议记录,判断管理层是否基于观察到的客户或对手方行为来论证业务增长。需要寻找具体、当前的行为证据,并作为核心证明,且表明未来还有更多。 在记录中,管理层多次提到需求、订单、客户行为。例如: - 在Bedding部分,提到欧洲需求软化,但美国需求受化学短缺等影响。 - 在Specialized Products,提到液压缸需求非常强劲,订单积压持续增长,但受供应链限制。 - 在Automotive,提到消费者需求强劲,库存低,但受芯片短缺影响。 - 在Home Furniture,提到需求强劲,预计持续到明年。 - 在Work Furniture,提到连续第五个季度改善,住宅需求强劲,合同市场改善。 - 在Flooring,提到住宅需求高于疫情前,但酒店需求低。 这些是否属于“观察到的客户行为”?例如,液压缸订单积压增长是具体行为。但管理层是否将其作为核心证明,并表明未来更多?在液压缸部分,说“订单积压继续增长”,但受供应链限制,预计销售将随OEM生产增加而增加。这似乎是基于需求,但更多是行业趋势。 更关键的是,管理层是否将客户行为作为核心证据?在回答关于Bedding的问题时,Mitch详细解释了美国弹簧业务的历史,提到客户转向进口产品,但现在进口下降,我们的销量逐季改善。这涉及客户行为(转向进口,现在回来),但这是否是“当前观察到的”?他说“我们现在有数据显示进口组件弹簧正在下降,我们的销量逐季改善”,这算是行为证据。但这是否是核心证明?他解释的是过去的情况,并说我们准备好支持客户。 另外,在回答关于价格的问题时,提到客户接受涨价,但那是价格传递,不是行为。 总体来看,管理层更多谈论自己的结果、供应链挑战、成本行动,而不是具体客户行为。虽然提到需求强劲,但多是行业层面,没有具体描述客户如何选择、承诺等。 因此,我认为答案是否定的。

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Show the exact prompt the model was given
Using ONLY the supplied earnings call transcript and no outside information: On this call, when management explains why it believes the business is working and will keep growing, does it ground that case in OBSERVED CUSTOMER OR COUNTERPARTY BEHAVIOR from the recent period — concrete things buyers, users, or partners are actually DOING that reveal genuine preference or commitment — rather than only in the company's own results, effort, or plans? Answer YES when management's own words convey, in whatever form fits the business, BOTH of the following: (1) BEHAVIORAL EVIDENCE, DESCRIBED CONCRETELY AND CURRENTLY. Management points to at least one specific pattern of real counterparty behavior in the recent period that demonstrates the offering is being chosen and valued — for example: customers returning, reordering, renewing, or expanding on their own initiative; buyers adopting faster, deciding sooner, or committing earlier or bigger than such buyers normally do; existing users widening their usage, deployments, or scope beyond what they originally signed up for; counterparties accepting waits, terms, or effort to secure access; new buyers arriving because of what existing users did, said, or achieved; or customers behaving in some other way that costs them something and therefore reveals real conviction. The behavior must be described as actually observed now — grounded in what specific kinds of counterparties are doing in the recent period — not asserted through generic loyalty, satisfaction, or brand-strength language. (2) MANAGEMENT TREATS THIS BEHAVIOR AS THE CORE PROOF, WITH MORE STILL AHEAD. Management presents this observed behavior as central evidence for where the company is heading — connecting it to why growth continues — and conveys, directly or plainly in substance, that the business this behavior points to is still mostly in front of the company (the pattern is early, spreading, or building) rather than already fully reflected in the reported results. Answer NO if management's case for the business rests mainly on its own reported results, guidance, execution claims, cost actions, market size, industry tailwinds, or pipeline, without observed counterparty behavior doing the work. NO if the customer evidence is generic boilerplate ("our customers love us," "retention remains strong," "demand is healthy") with no described behavior behind it. NO if the cited behavior is a single isolated anecdote that management itself treats as immaterial. NO if the behavior is chiefly attributed to a temporary condition — shortage, pre-buy, catch-up, seasonality, or one-time event — that management expects to unwind. NO if the behavior described is negative or weakening (churn, downgrades, hesitation). NO if the behavioral evidence appears only in an analyst's question or characterization that management does not itself affirm. Use only the supplied transcript. Answer only YES or NO.

Companies that answered YES

TickerCompanyCallDateCall grade
NOAH Noah Holdings Limited Q1 2024 2024-05-30 D
CRGO Freightos Limited Q1 2024 2024-05-20 C+
FWONK Formula One Group Q1 2024 2024-05-08 C+
LINC Lincoln Educational Services Corporation Q1 2024 2024-05-06 B+
PPC Pilgrim's Pride Corporation Q1 2024 2024-05-03 A
AES The AES Corporation Q1 2024 2024-05-03 C+
ROCK Gibraltar Industries, Inc. Q1 2024 2024-05-01 B+
LTRX Lantronix, Inc. Q3 2024 2024-04-29 C
PDS Precision Drilling Corporation Q1 2024 2024-04-25 B
DUOT Duos Technologies Group, Inc. Q4 2023 2024-04-01 F
LEGH Legacy Housing Corporation Q4 2023 2024-03-18 C
GIII G-III Apparel Group, Ltd. Q4 2024 2024-03-14 C
KOPN Kopin Corporation Q4 2023 2024-03-14 C+
NICE NICE Ltd. Q4 2023 2024-02-22 B+
CHT Chunghwa Telecom Co., Ltd. Q4 2023 2024-01-30 C
EMKR EMCORE Corporation Q4 2023 2023-12-12 C+
AIRG Airgain, Inc. Q3 2023 2023-11-09 F
SCPH scPharmaceuticals Inc. Q3 2023 2023-11-08 B
AEIS Advanced Energy Industries, Inc. Q2 2023 2023-08-03 B
AFL Aflac Incorporated Q2 2023 2023-08-02 C+
CTO CTO Realty Growth, Inc. Q2 2023 2023-07-28 B
IMAX IMAX Corporation Q2 2023 2023-07-26 B+
FTHM Fathom Holdings, Inc. Q1 2023 2023-05-10 C
ULCC Frontier Group Holdings, Inc. Q1 2023 2023-05-07 C+
CARS Cars.com Inc. Q1 2023 2023-05-06 B
BRX Brixmor Property Group Inc. Q1 2023 2023-05-02 A
DKS DICK'S Sporting Goods, Inc. Q4 2022 2023-03-07 B
M Macy's, Inc. Q4 2022 2023-03-02 D
OEC Orion Engineered Carbons S.A. Q4 2022 2023-02-17 B+
TOST Toast, Inc. Q4 2022 2023-02-16 C+
ADPT Adaptive Biotechnologies Corporation Q4 2022 2023-02-14 C+
BLZE Backblaze, Inc. Q3 2022 2022-11-11 D
SIBN SI-BONE, Inc. Q3 2022 2022-11-07 C+
MEC Mayville Engineering Company, Inc. Q3 2022 2022-11-05 B+
AWRE Aware, Inc. Q3 2022 2022-10-30 F
YMM Full Truck Alliance Co. Ltd. Q2 2022 2022-08-25 C+
TMCI Treace Medical Concepts, Inc. Q2 2022 2022-08-13 B+
DM Desktop Metal, Inc. Q2 2022 2022-08-08 F
CRL Charles River Laboratories International Q2 2022 2022-08-03 C
SYM Symbotic Inc. Q3 2022 2022-08-01 B+
INVH Invitation Homes Inc. Q2 2022 2022-07-28 B+
UPWK Upwork Inc. Q2 2022 2022-07-27 C+
FLYW Flywire Corporation Q1 2022 2022-05-14 B+
ZVIA Zevia PBC Q1 2022 2022-05-12 B
SOPH SOPHiA GENETICS SA Q4 2021 2022-03-15 C
FLUX Flux Power Holdings, Inc. Q2 2022 2022-02-10 D
GTES Gates Industrial Corporation plc Q4 2021 2022-02-07 C+
MOMO Hello Group Inc. Q3 2021 2021-11-30 D
GFS GLOBALFOUNDRIES Inc. Q3 2021 2021-11-30 A
ZH Zhihu Inc. Q3 2021 2021-11-22 D
CYBR CyberArk Software Ltd. Q3 2021 2021-11-04 B+
ASAN Asana, Inc. Q2 2022 2021-09-01 B+
LOPE Grand Canyon Education, Inc. Q2 2021 2021-08-08 C
EEX Emerald Holding, Inc. Q2 2021 2021-08-01 C+
ESRT Empire State Realty Trust, Inc. Q2 2021 2021-07-29 C+
DGX Quest Diagnostics Incorporated Q2 2021 2021-07-22 B+
JPM JPMorgan Chase & Co. Q2 2021 2021-07-13 A
ADSK Autodesk, Inc. Q3 2019 2018-11-20 A
AMGN Amgen Inc. Q3 2018 2018-10-30 B+
LRN Stride, Inc. Q1 2019 2018-10-23 B
PRIM Primoris Services Corporation Q2 2018 2018-08-11 C+
IRT Independence Realty Trust, Inc. Q2 2018 2018-08-02 B
KIM Kimco Realty Corporation Q2 2018 2018-07-26 B+
MKC McCormick & Company, Incorporated Q2 2018 2018-06-28 C+
BCOV Brightcove Inc. Q1 2018 2018-04-26 B+
ALLY Ally Financial Inc. Q1 2018 2018-04-26 B+
ILMN Illumina, Inc. Q1 2018 2018-04-24 A
PCRX Pacira BioSciences, Inc. Q4 2017 2018-02-28 C
INST Instructure's Q4 2017 2018-02-12 B+
AVT Avnet, Inc. Q2 2018 2018-01-25 B
MKTX MarketAxess Holdings Inc. Q3 2017 2017-10-25 C+
LIND Lindblad Expeditions Holdings, Inc. Q2 2017 2017-08-06 C
BCE BCE Inc. Q2 2017 2017-08-05 B+
CNS Cohen & Steers, Inc. Q2 2017 2017-07-20 B
PLAB Photronics, Inc. Q2 2017 2017-05-17 C+
IONS Ionis Pharmaceuticals, Inc. Q1 2017 2017-05-09 C
ICFI ICF International, Inc. Q1 2017 2017-05-06 B+
WYY WidePoint Corporation Q3 2016 2016-11-09 D
MAT Mattel, Inc. Q3 2016 2016-10-19 C
VRNS Varonis Systems, Inc. Q2 2016 2016-08-09 B+
NWSA News Corporation Q2 2016 2016-08-08 C+
GOGO Gogo Inc. Q1 2016 2016-05-06 C+
RCL Royal Caribbean Cruises Ltd. Q1 2016 2016-04-29 C+
HPP Hudson Pacific Properties, Inc. Q4 2015 2016-02-25 C

How the model reasoned

ULCC · Q1 2023 → YESThe question is: Does management ground their case in OBSERVED CUSTOMER OR COUNTERPARTY BEHAVIOR from the recent period? YES Management points to concrete recent-period behavior: over half of GoWild Pass sales so far are from customers with no prior travel history with Frontier, plus overwhelmingly positive feedback and customers taking the product to social media. They treat this observed adoption pattern as central proof that the offering is working and will keep growing, with the 90%+ repeat rate and $85–$100 per-passenger contribution goals still ahead of current results. They also cite the shift in consumer demand patterns (leisure travel increasingly favoring peak days, expanding RASM premium from 19% to over 25%) as direct evidence of customer preference that is reshaping capacity and margins. These elements are presented as the behavioral foundation for continued growth rather than merely company results or plans.
PCRX · Q4 2017 → YESThe question is: Does management ground their case for why the business is working and will keep growing in OBSERVED CUSTOMER OR COUNTERPARTY BEHAVIOR from the recent period? YES Management grounds its case in concrete, observed counterparty behavior—specifically J&J’s sales team activating accounts and training customers on EXPAREL technique, with the number of activated accounts continuing to grow, plus J&J committing to a six-fold increase in PEAK programs (already exceeding 2018 plans). They also cite commercial payers paying for EXPAREL under C9290 as a medical benefit and hospitals gaining access through surgeon relationships, treating these patterns as central proof that the offering is being chosen and valued, with the business still early and expanding ahead.
PPC · Q1 2024 → YESThe question is: Does management ground their case in OBSERVED CUSTOMER OR COUNTERPARTY BEHAVIOR from the recent period? YES Management grounds its case in observed counterparty behavior by citing concrete patterns such as key customers increasing marketplace presence, deli and QSRs showing steady performance, brands growing faster than category averages in Europe, key customer partnerships driving growth in Mexico, and key customers outpacing industry growth in domestic chicken volumes and value-added products — all presented as recent, specific actions by buyers and partners that demonstrate genuine preference and commitment, with the business still building further through continued diversification and new opportunities.

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Not investment advice. Artul.ai publishes AI-generated earnings-call quality grades and expected-volatility estimates — never buy or sell recommendations. We tested over 1,600 predictive hypotheses against 165,000 transcripts; the honest result, including what failed, is documented in our methodology.